DAG is a user-led organisation, run and managed by a majority of disabled people. Our team of volunteers, many of whom are disabled people, assist the staff team by carrying out a wide range of tasks. New volunteers are always needed and will be made welcome. We will always do our best to meet any additional needs to make the role individually accessible, for example, computer set-up, appropriate seating and working in accessible buildings.
Volunteers are from our membership or have come to DAG through community links and local knowledge. People volunteer for many different reasons - to build up skills, confidence and feelings of self-worth or to be an active part of a local community organisation which has previously provided them with help and support. Whatever the reason, all volunteers are welcome and valued for their contribution to the running of DAG.
All volunteers receive training and support from the start in their chosen task from the Office Co-ordinator, and have a named contact in the staff team linked with their specific role. Most roles require a Disclosure and Barring Service (DBS) check, at no cost to the volunteer. Two references are required and agreed out of pocket expenses will be paid.
Some of the volunteer roles are described below:
DAG runs a busy hire scheme for manual wheelchairs and mobility scooters, based at Whitby Library. Our desk at the library is manned on Monday, Tuesdays, Thursdays and Fridays, 10am-4pm, and we meet customers at other times by arrangement. the Service is closed on Wednesdays and at weekends.
Training and on-going support is provided in the handling and use of the mobility equipment, customer relations, payments system and cash handling, booking system and administration. Volunteers will also be able to provide information for disabled people about getting around in Whitby and the surrounding area.
We run regular trips, in our accessible minibus, for our Members, who enjoy getting out and about and meeting up with friends. Drivers are responsible for checking the minibus, planning routes and ensuring the safety of the passengers.
Passenger Assistants support Members on outings, provide assistance if someone needs a companion or reassurance in an unfamiliar setting, and work with the driver to ensure a good time is had by all!