The DAG office will be closed on Monday 31st August 2020 for the Bank Holiday, and will re-open on Tuesday 1st September 2020.

Please ring 01947 821001, or email info@whitbydag.org.uk to leave a message, and we will contact you. 

The mobility equipment hire service is also closed on Monday 31st August and will re-open on Tuesday 1st September 2020.

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CORONAVIRUS UPDATE - 20TH JULY 2020

DAG can now be contacted at our main office number: 01947 821001, or by email:  info@whitbydag.org.uk, Mon-Fri 10am-4pm. As our building is still closed to the public, appointments must be arranged in advance.

Mobility equipment hire service - advance bookings and payment required. Please ring 07956 751 790 (Monday to Friday, 10am - 4pm)

Keep an eye on our Facebook page https://www.facebook.com/WhitbyDAG/ for updates and information about all of our services.

 

Basic Information

We have self-propelled wheelchairs, manual push wheelchairs, all-terrain/ beach wheelchairs and 4-wheeler mobility scooters available to hire. Wheeled walkers are available on a loan basis. Stick holders are available on request.

All of our mobility equipment is fully insured for use in the UK.

User manuals are provided. All mobility scooters have small baskets fitted to their steering columns. 

Mobility equipment must be stored securely overnight, preferably indoors or protected from the weather. Access to electricity supply required for overnight charging of scooters.

Mobility equipment can be hired Mondays, Tuesdays, Thursdays and Fridays 10am - 4pm, and Saturdays by prior arrangement, from our desk in Whitby Library, Windsor Terrace, Whitby, YO21 1ET, and at all other times (during office hours) through the DAG office (see Contacting Us us for opening times). Contact the DAG office directly on Tuesdays and Thursdays after 1pm - a member of staff will come and met you at Whitby Library.

Closed Wednesdays and weekends. If you wish to hire a mobility scooter or wheelchair on a Sunday, arrangements must be made for collections/ delivery/ returns on the Friday or Monday.

Proof of ID is required when collecting equipment.

A Terms & Conditions of Hire Form must be completed when hiring mobility scooters.

Free delivery/collection available in Whitby town where possible, depending on availibility of volunteers. Deliveries/ collections can be arranged to addresses outside of the town and will be subject to charges depending on the distance.

Manual push wheelchairs, self-propelling wheelchairs and mobility scooters ARE NOT suitable to take on to the sand at the beach, and MUST NOT come into contact with the sea water.